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Employee engagement

Gallup Great Workplace Award

Tuesday, July 20th, 2010

And, now for some positive news, to balance out my last post, Gallup: employee engagement is down / WSJ: more workers start to quit
The Gallup Great Workplace Award honors organizations whose employee engagement results demonstrate they have the most productive and engaged workforces in the world.
More information on the award, Gallup and the [...]

Gallup: employee engagement is down / WSJ: more workers start to quit

Tuesday, July 6th, 2010

According to the Gallup Management Journal’s Employee Engagement Index, only 29% of employees feel fully engaged in their work, while 54% report not being engaged, and another 17% are knowingly disengaged.
Figures indicate that no more than 1/3 of employees report that they are passionate about the work they do.
A May 26, 2010 article in the [...]

UK survey: 0nly 40% of employees say their business is ethical

Monday, May 3rd, 2010

According to HRZone, only 40% of employees say their business is ethical (article by Cath Everett, April 28, 2010).
“While employers that adhere to corporate social responsibility and environmentally-friendly business practices show better rates of employee engagement and retention, only two out of five UK staff believe that the organisation they work for behaves [...]

Get rid of performance reviews … Dr. W. Edwards Deming, the late American quality guru, had it right

Monday, April 26th, 2010

An article in the Wall Street Journal (4/19/10) by Samuel A. Culbert, “Yes, Everyone Really Does Hate Performance Reviews,” comments that performance reviews are “one of the most insidious, most damaging, and yet most ubiquitous of corporate activities.”
The article goes on to say that performance reviews do enormous damage on both a personal level [...]

Four steps to becoming an employee-centered organization

Monday, April 12th, 2010

According to a 2008 article in HR Management magazine, replacing a worker costs on average 100% to 125% of an employee’s annual salary. Yet, many organizations mistakenly ignore employee retention.
An article in the 04/01/10 issue of AMANET, “Becoming an Employee-Centered Organization,” by Johnny C. Taylor, Jr. and Gary M. Stern, outlines four steps that [...]

Employee engagement and recognition – keys to a trust relationship

Monday, April 5th, 2010

A March 18, 2010 article in Amanet.org by John Schaefer, How to turn HR expenses into profits, talks about how a trust relationship can be built up between employees and managers:
Five keys
1. Visit everyone
2. Stay positive
3. Be genuine
4. Make sure it’s not all business
5. Don’t expect results right away
Three strategies
1. It’s all about perception
Employees won’t [...]

Job satisfaction in U.S. falls to record low

Tuesday, January 5th, 2010

According to a new survey published by the Conference Board, only 45 percent of Americans are satisfied with their work, the lowest level ever recorded by the Conference Board research group in more than 22 years of studying the issue. When the Conference Board first conducted the survey in 1987, most workers — 61 percent [...]

U.S. Cellular’s Journey to Authentic Servant Leadership

Monday, November 2nd, 2009

I recently attended the 8th annual Chicagoland Learning Leaders Conference on October 30th, St. Charles, Illinois.
A highlight of the day long conference was the keynote, Creating a Culture of Servant Leadership, presented by Tom Griffin, Vice President of Organizational Learning and Chief Teaching Officer, U.S. Cellular.
Tom Griffin talked about U.S. Cellular’s servant-leader strategy, [...]

Employee Engagement at Campbell’s

Monday, June 29th, 2009

Gallup, the polling and research firm, studied the engagement levels of Campbell’s managers in 2002 and found that not only did 62% of them consider themselves not actively engaged in their jobs, a full 12% felt they were actively disengaged. Those numbers were the worst for any Fortune 500 firm ever polled.
Today, the story is [...]